Training Square's privacy policy

What is the purpose of this policy?

TRAINING SQUARE, which operates the website www.trainingsquare.com, places great importance on the protection and confidentiality of your personal data, which represent for us a guarantee of seriousness and trust.

This data privacy policy specifically reflects our commitment to ensuring compliance, within TRAINING SQUARE, with the applicable data protection regulations, and in particular with the General Data Protection Regulation (“GDPR”).

In particular, this privacy policy aims to inform you about how and why we process your data in the context of the services we provide.

Who is this policy intended for?

This policy applies to you, regardless of your place of residence, as soon as you are a customer, a job applicant at TRAINING SQUARE, or a visitor to the website www.trainingsquare.com.

This policy only applies to processing activities that we carry out ourselves and not to processing that may be performed by our customers through the functionalities of our services. If you wish to obtain information about data processed by our customers using these features, we invite you to contact them directly.

Why do we process your data?

As part of the services offered, we are required to process your personal data in order to:

allow you to browse our website, benefit from our services, and enable us to respond to your requests (e.g. requests for information, complaints, etc.), based on our terms and conditions of use and our legitimate interest in providing you with the best possible service;
keep you informed of our latest offers and events via email, based on our legitimate interest in retaining our customers and prospecting new potential clients;
allow you to follow us and comment on our publications on social media, based on our legitimate interest in maintaining a dedicated social media presence;
allow you to use our instant messaging service, based on our legitimate interest in communicating easily with you;
allow you to receive our newsletter, which informs you about all news relating to our services, based on your consent;
enable you to apply for a position at TRAINING SQUARE, based on the discussions we have with you during the recruitment process and our legitimate interest in recruiting and selecting candidates;
ensure the functioning of videos on our website, based on our legitimate interest in offering video content;
display public reviews written by users of our service, based on our legitimate interest in promoting our service;
enable document downloads, based on our general terms and conditions of use;
geolocate your position in order to provide you with a smoother and more accessible service, based on your prior consent.

Your data is collected directly from you when you use our website, and we undertake to process your data only for the purposes described above.

However, when you voluntarily publish content on the pages we operate on social media, you acknowledge that you are fully responsible for any personal information you may disclose, regardless of the nature and origin of the information provided.

For cookies, please refer to our dedicated Cookie Policy available on our website.

What data do we process and for how long?

We have summarized below the categories of personal data we collect and their respective retention periods.

If you would like further details on the applicable retention periods, you may contact us at: dpo@trainingsquare.com.

Professional identification data (e.g. last name, first name, job title, company, etc.) and contact details (e.g. professional email address and telephone number, etc.) are retained for the entire duration of the service provision, plus the applicable statutory limitation periods, which are generally 5 years.
In cases where there is confusion between the name of your business entity and your personal name (e.g. self-employed individuals, very small businesses, etc.), economic and financial data (e.g. bank account number, verification code, etc.) are retained for the duration necessary for the transaction and billing and payment management, plus statutory limitation periods, which generally range from 5 to 10 years.
Email address used for our commercial email prospecting campaigns is retained for a maximum period of 3 years from the date of our last contact with you.
Email address used to receive our newsletter is retained until you unsubscribe from the newsletter.
Geolocation data is retained for a maximum period of 2 months.
Data contained in résumés (CVs) and cover letters is retained for the duration of the recruitment process and then for 2 years from the date of application.
Statistical data relating to the viewing of our videos is anonymized and retained indefinitely.
Connection data (e.g. logs, IP address, etc.) is retained for a period of 1 year.
Cookies are generally retained for a maximum period of 13 months. For more details on how we use cookies, please consult our cookie policy available at any time on our website.

Once the retention periods described above have expired, the deletion of your personal data is irreversible and we will no longer be able to provide it to you. At most, we may only retain anonymized data for statistical purposes.

Please also note that in the event of a dispute, we are required to retain all data concerning you for the entire duration of the case processing, even after the expiration of the retention periods described above.

What rights do you have to control the use of your data?

Applicable data protection regulations grant you specific rights that you may exercise at any time and free of charge in order to control how we use your data:

Right of access to and copy of your personal data, provided that such a request does not conflict with trade secrets, confidentiality, or the secrecy of correspondence;
Right to rectification of personal data that is inaccurate, outdated, or incomplete;
Right to object to the processing of your personal data for commercial prospecting purposes;
Right to request the deletion (“right to be forgotten”) of personal data that is not essential to the proper functioning of our services;
Right to restrict the processing of your personal data, which makes it possible to limit the use of your data in the event of a dispute over the legitimacy of processing;
Right to data portability, allowing you to retrieve part of your personal data in order to store it or transfer it easily from one information system to another;
Right to give instructions regarding the handling of your data in the event of death, either directly by yourself or through a trusted third party or an heir.

In order for a request to be processed, it must be submitted directly by you to the following address: dpo@trainingsquare.com. Any request not submitted in this manner cannot be processed.

Requests cannot be made by anyone other than yourself. We may therefore ask you to provide proof of identity if there is any doubt regarding the identity of the requester.

We will respond to your request as soon as possible, within a maximum period of one month from receipt, unless the request is complex or repetitive, in which case the response time may be extended to a maximum of three months.

Please note that we may refuse to respond to any excessive or unfounded request, particularly due to its repetitive nature.

Who may have access to your data?

Your personal data may also be transferred to our IT service providers solely for the purpose of technically operating our service (e.g. data hosting providers).

We specify that we audit all our IT service providers before engaging them to ensure that they strictly comply with applicable personal data protection regulations.

How do we protect your data?

We implement all the required technical and organizational measures to ensure the daily security of your data and, in particular, to protect against any risk of unauthorized destruction, loss, alteration, or disclosure of your data (e.g. training, access controls, passwords, antivirus software, HTTPS, etc.).

Can your data be transferred outside the European Union?

Unless strictly necessary and on an exceptional basis, we never transfer your data outside the European Union, and your data is always hosted within the EU. Furthermore, we make every effort to engage only service providers who host your data within the European Union.

Should our service providers nevertheless be required to transfer personal data concerning you outside the European Union, we ensure that they implement appropriate safeguards to guarantee the confidentiality and protection of your data.

Who can you contact for more information?

To best ensure the protection and integrity of your data, we have officially appointed an independent Data Protection Officer (“DPO”) with our supervisory authority.

You may contact our DPO at any time and free of charge at dpo@trainingsquare.com to obtain more information or details about how we process your data.

How can you contact the CNIL?

You may contact the “Commission nationale de l'informatique et des libertés” (“CNIL”) at any time using the following details:
CNIL Complaints Department, 3 place de Fontenoy – TSA 80751, 75334 Paris Cedex 07, France, or by telephone at +33 (0)1 53 73 22 22.

Can this policy be modified?

We may modify this privacy policy at any time in order to adapt it to new legal requirements as well as to new processing activities that we may implement in the future.

Privacy Policy